Okendo

Stephen Bales
August 15, 2025
September 24, 2025

Okendo is the Shopify customer marketing platform for reviews, loyalty & referrals—boost trust, sales & retention with user-generated content.

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Okendo is a customer marketing platform — especially tailored for Shopify-based merchants — designed to turn everyday shoppers into engaged advocates or “Superfans.” It offers a unified suite of tools that enable brands to collect, display, and leverage customer-generated content in meaningful ways, bringing together product reviews, surveys, quizzes, referrals, loyalty programs, and powerful analytics all within one integrated ecosystem.

At its core, Okendo helps Shopify brands enhance trust and conversions by capturing rich customer feedback — including text reviews, photos, and videos — and spotlighting that social proof across their sites and marketing channels. Brands using Okendo often report notable lifts in key metrics: on average, merchants see 4× gains in conversion rate, significant ROI improvements, and up to 21% of revenue directly influenced by the platform.

https://okendo.io/
https://youtu.be/gsevJFGz7Ts
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“Okendo is great and easy to use! The integration with Shopify was seamless, and setting up review requests was super easy. I love how customizable everything is, and the reviews have really helped build trust with our customers. Their support team has been amazing too—always responsive and helpful!”

Shayne F., Co-Founder, Apparel & Fashion

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Review Software