CX Data

Siobhan Bales
June 20, 2025
December 15, 2025

We are an Insights and AI platform that integrates with over 100 eCommerce applications, providing automated dashboards to monitor performance across the business.We help eCommerce marketers increase Customer Lifetime Value through insights-led retention strategies.

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CX Data is a boutique eCommerce technology and insights agency helping mid-sized eCommerce turn complex data into actionable growth strategies – without waiting on analysts.

Our flagship product consists of three interconnected pillars:

  1. 100+ Dashboards & Insights Hub: A rich visual platform delivering real-time views of performance across marketing, sales, and customer metrics.
  2. AI Analyst: A conversational AI interface built on Azure OpenAI, allowing marketers to query their data in plain language and get instant, validated answers.
  3. Customer Segmentation Builder: A powerful but user-friendly module, underpinned by a composable Customer Data Platform, that enables precise customer segmentation for targeting, retention, and acquisition campaigns

 

More than just a platform, CX Data acts as a hands-on growth partner, working closely with paid media, CRM, eCommerce, and finance teams to unify data from Shopify, Klaviyo, Google Analytics, Amazon, Gorgias, and paid media platforms. The agency delivers measurable results across acquisition, conversion, retention, and strategy – from helping clients cut wasted ad spend and improve LTV to boosting social proof and optimising CRM journeys.

What sets CX Data apart is its blend of validated insights, instant AI-driven answers, and practical, business-focused recommendations that drive real-world results. Clients describe the CX Data team as an indispensable partner, offering responsive service, deep expertise, and measurable impact across every engagement. By combining speed, simplicity, accuracy and security, CX Data is reshaping how brands unlock growth from their data.

At CX data we aid organisations to understand customer satisfaction levels, identify pain points in the customer journey, personalise experiences, predict customer behavior, reduce churn, and ultimately improve overall customer experience. Our software helps our customers to make data-driven decisions about product development, service improvements, and customer retention strategies. The goal is to create a comprehensive view of the customer experience that enables companies to deliver more relevant, satisfying interactions that build loyalty and drive business growth.

https://www.cxdata.ai/?utm_source=tradebox&utm_medium=affiliate&utm_campaign=marketplace
https://youtu.be/8kDxTSrhVkQ?si=bXqdXYyy8qqNP4Gs
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“CX Data integrated over 13 data sources – Shopify, Amazon, TikTok, GA, Ads, Klaviyo, etc into a single, seamless platform that gives us unified dashboards and insights across sales, CAC to LTV, churn and more.”

 

Ted Charalambides
‍
Growth Director at Free Soul

A 30-day free trial and waiving the initial setup fee across all pricing tiers.

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aj@cxdata.ai
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Behavioural analytics
contact center analytics
Customer experience data
Customer feedback data
Customer insights
digital experience data
ecommerce CX data
Experience metrics
Journey analytics
retail customer data
SaaS customer analytics
Voice of customer (VoC)
AI Technology
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