TESTIMONIALS

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The product was the best solution

★★★★★

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The product was the best solution on the market for what we needed, onboarding was excellent, very helpfull. Continued support is always great. Can't fault them in anyway.

Another year of great service

★★★★★

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Another year of great service. With our renewal time coming up I thought it timely to post a review to say how happy our business is with the service we receive from the Tradebox staff. Always on hand to resolve any issues there maybe and to be honest, there are very few. Highly recommend.

Tradebox is simply one of the best…

★★★★★

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Tradebox is simply one of the best investments we have made.
Whilst we had been trading with Amazon FBM and Amazon Vendor for many years the transition to include FBA created many challenges for us, specifically integration with our existing systems.
Tempers were fraught and the amount of time I was having spend on this was simply unsustainable.
The support received both trialling and then implementing Tradebox was excellent (a lot of patience was required and given!).
We are well into month 2 of using Tradebox during which time I haven't raised one support ticket. This is due to the platform being very intuitive and user friendly and also the support articles and forums having easily answered anything, and in plain English.
Obviously we are in early days of using Tradebox and expect there will be issues that I need some help with but am confident that support will be there to resolve.
Thank you Tradebox Team!

Too Quality at Trade Box

★★★★★

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Can’t recommend Trade Box highly enough - amazing software that’s save me loads of time and money ; exceptional support always available and nothing too big for them to support with . Thanks to Tradebox and wish I’d known about you years ago !!’

Amazing software

★★★★★

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Wish I had known about this product sooner as it saves so much time, and got to say what an amazing support team, extremely helpful and knowledgable.

Great software and great support

★★★★★

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We've used Tradebox for years for Amazon UK and WooCommerce orders and recently added Amazon.DE. Software works really well with Sage 50 integration and the support is excellent, quick response times and good explanation of any actions required. We wouldn't hesitate to recommend.

Very Happy!

★★★★★

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Couldn't be happier with the support and very quick replies from Steph!

Had many dealings with tradebox and…

★★★★★

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Had many dealings with tradebox and been a client for 8 years. Steph and Stephen and the team have been nothing short of brilliant. Over the years i have had many issues mostly non tradebox related. Always resolved promptly. They have addressed problems for me that they needn't fix or advise. So go ahead and use them.

Stephen sorted out an issue we had with…

★★★★★

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Stephen sorted out an issue we had with tradebox so we could get Sage and Shopify working. Many thanks

I've used Tradebox and fully recommend…

★★★★★

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I've used Tradebox and fully recommend them, supported us through difficult times with Sage. Offers great value for a start-up e-tailer.

We use Tradebox to integrate Xero to…

★★★★★

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We use Tradebox to integrate Xero to invoice our sales from Ebay and Woo-commerce to great success. It was easy to install and get each sales channel running. The invoices are automatically created with the goods and shipping put onto the correct ledgers, with the correct VAT applied in Xero dependant on the buyers country. Tradebox picks up the SKU's from each sales channel and posts them to Xero so we can keep track of stock and sales volumes for each product type. It does all this 99.9% seamlessly with no human intervention which saves 20 hours a week of admin. There is the occasional update that needs doing by hand, or some change that Ebay make that means some support is required to get us back up and working BUT everytime I've picked up the phone to tradebox an actual real human being answers the phone quickly and knows their product inside and out. Often they just do a remote access for me and have me back up and running in 5 minutes. I was pushed into electronic sales tracking due to the making VAT digital saga, followed by Sage's daft new subscription model. Then we tried the SageOne product that was a bit of joke and the support was useless. Xero has been great to use, and with tradebox we "almost" have an account system that runs itself. Fully recommended and would suggest you have a little play with the trial version and setup a Xero trial too then let it migrate your sales invoices for a week to see it working for yourself.

The best support team !

★★★★★

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Tradebox support team are very helpful, informative and nothing is too much trouble. Any queries that I have had have been solved quickly and efficiently. I would highly recommend Tradebox at any opportunity.

Recommend Tradebox 10/10

★★★★★

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Support from Tradebox is second to none! I have never had such great support from and software service, they are friendly and willing to help with any issue (also very patient)

The Tradebox application does exactly what is advertised and cannot be faulted.

Tradebox helps heighten sales whilst having a great support team

★★★★★

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Tradebox has been a revolutionary piece of software within our business, allowing us to run multiple stores with ease.

The support team is second-to-none, offering simple-to-understand instructions with a friendly and approachable attitude.

Their offline support is also superb for times when you need a quick fix.

The system has been consistently updated, with any bugs or errors kept almost to zero - where any are experienced, these are patched incredibly quickly and effectively.

Tradebox is highly recommended to anyone within the sales market.

Brilliant!

★★★★★

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This app has honestly helped our business in so many ways!
We have many inventory issues due to having BOM based stock, so we have tried various systems including unleashed (don't bother!) and finally this year we made the move over to sage which wouldn't have been possible without tradebox.
Tradebox's integration with amazon and shopify have made it possible to manage and import orders and invoices as well as uploading stock INCLUDING those made up of BOMS and component parts! This has completely changed the way we work and has streamlined our business no end!
I cannot thank Tradebox enough!
Not to mention the support you receive like no other I've ever experienced, we receive almost instant replies and they do not rest until the issue is resolved.

A must have for all online business if you use Magento

★★★★★

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We have been using trade box for a number of years and dealing with Steph is a pleasure. She always sorts out all upgrades and makes life easy for me. We have saved thousands of hours by using this software. Thanks again and keep up the good work 🙂

Great customer service from beginning…

★★★★★

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Great customer service from beginning to end. I have received great service from Marc throughout with all questions I have had. All issues are responded to in a timely manner making the experience smooth and hassle free. A great piece of software for our business.

I am rishabh here i am doing my business

★★★★★

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Useful review with no additional details provided.

Had a problem with Sage v28.1 not…

★★★★★

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Had a problem with Sage v28.1 not talking at any speed to Tradebox (or vice versa) Sage were little to no help at all, Tradebox (Steve) simply amazing, he removed Tradebox and reinstalled, he took a dummy copy and put it on another computer (local to them), changed quite a few things and after a few hours came back with a working solution. i cannot speak highly enough about the team at Tradebox, all working well now - if you are looking for invoice link software for eBay to sage, look no further than Tradebox.

This is my second review of Tradebox

★★★★★

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This is my second review of Tradebox.

I've used them now for over 5 years and if there is one thing that sums them up it's "support". Hands down one of the best companies I've used.

We have had some critical issues arise (no fault of TB) and they have always been on hand to fix the issue.

If you're considering them then I highly recommend them if technical support and a solid platform is important to you.

Dave Elliott - Inta Audio

Redirected

★★★★★

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We needed a program that would integrate with our Sage program and Bluepark (Website Host) We can now upload live stock to our website as well as posting and creating invoices in Sage. Tradebox support have been extremely helpful in getting our system automated. The software is proving to be easy to use and efficient!

Great onboarding experience

★★★★★

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Fantastic customer support, the onboarding experience has been excellent and whilst there have been some minor issues, as there always is when adopting new software, the Tradebox team have gone out of their way to help us fix them asap.

The product itself is proving to be a…

★★★★★

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The product itself is proving to be a real success for us. Any teething problems we have had have been sorted quickly. The support team are very knowledgable and helpful.

Using Tradebox has saved us not only…

★★★★★

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Using Tradebox has saved us not only headaches but time as well. We used to print out orders from Amazon straight from the website, taking several hours. Using tradebox and Sage we now can get it done in 20 minutes. Downloading Fees is a doddle and so much easier than trying to work out Amazon's system.

The product itself is proving to be a…

★★★★★

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The product itself is proving to be a real asset with our accounts integration. The help and support from Graham during the switch to Tradebox One has been excellent. Phone calls and emails are answered really promptly. Great service and would highly recommend.

Love tradebox....

★★★★★

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Love tradebox....
A very professional customer support team should you need them who always get your queries answered swiftly. If you are thinking about installing tradebox have no hesitation, I would highly recommend.

Ten years and counting!

★★★★★

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Ten years of great service and counting!

Without doubt one of easiest companies to do business with. The Tradebox software has saved us tens (if not hundreds) of thousands of pounds in labour over the years, we could not have grown to the size we are without them.

In the unlikely event that you do have a technical issue the support team is second to none. Don't think twice, give them a call, you will not regret it.

Our company have been using Tradebox…

★★★★★

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Our company have been using Tradebox for around 8 months now and I would definitely recommend it to Amazon sellers who have a lot of sales to process.

Tradebox has saved us a lot of time as we no longer have to manually input every sale as they arrive from our different Amazon channels.

Tradebox customer services have also been very helpful when we had any questions or issues that we needed help with.

Excellent Software, Excellent Support!

★★★★★

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Both the software and the support from Tradebox are excellent! They are always happy to help and do so quickly and efficiently!
Thanks Tradebox!

Great company

★★★★★

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Great company - Excellent staff. They always have time to help and answer questions. Highly recommended.

Excellent Software

★★★★★

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Excellent Software, but their support could not be better.
You're in good hands with Tradebox.

Brilliant programme

★★★★★

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Brilliant programme, and top quality after sales support

Autoculture

Great product and excellent support!

★★★★★

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Great product and excellent support. Very prompt response.
Tradebox's website gives a lot of explanation plus you can find youtube videos to support it.

Upgraded from Tradebox finance to…

★★★★★

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Upgraded from Tradebox finance to Tradebox One. Having everything process automatically saves a lot of time. It notifies me of messages customers have put on their orders + customer service is always on hand for any quick queries or errors you may encounter in the meantime.

It was definitely a smart move

Great Product and Excellent Support

★★★★★

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Great Product and Excellent Support. We have streamlined our manual entry process thanks to TradeBox and its team.

Always helpful and quick to solve…

★★★★★

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Always helpful and quick to solve problems, recommended

Always very helpful

★★★★★

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Always very helpful, couldnt ask for better support.

Fantastic Support Team

★★★★★

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Sometimes you do get hiccups with the programme, but I would like to say that on the last occasion this happened, the Support Team have been exceptional. I cannot rate Steph highly enough for the support she recently gave me with Graham helping too when she was on another call. She is fantastic at her job, extremely helpful and knowledgeable of the system and goes that extra mile to help. Thanks again Steph.

Made our company life so much easier

★★★★★

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Made our company life so much easier. I can't imagine going back to old ways before we had Tradebox. There are a few very minor flaws but not even worth mentioning as it gets better with every update. Highly recommended for every busy company or an individual who value their time. Customer service is excellent, always resolve every issue with a speed of light. Keep up the good work Tradebox Team!

An invaluable piece of software that …

★★★★★

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An invaluable piece of software that saves hours of manual entry every day. Easily integrates into Sage from a variety of channels and can also be used for stock control. Having looked at many other software options Tradebox not only offers a better range of features but at a greatly reduced cost of the alternatives.

The quality of the software is also matched by its support staff who investigate issues and either offer workarounds or if possible integrate tweaks and improvements in next releases.